Last Updated: 22 February 2026
Climate Ledger Africa (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or engage with our programs, services, and communication channels.
By using our website, you consent to the practices described in this policy.
We may collect the following types of information:
When you interact with our website or contact us, you may provide:
Name
Email address
Phone number
Organisation or affiliation
Donation details
Message or inquiry content
Subscription preferences
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on our site
Cookies and tracking data
If you donate online via a secure third-party payment processor, we do not store your payment card details. These are handled securely by the payment provider.
We use your information to:
Respond to inquiries and provide support
Manage partnerships, donations, and volunteer engagements
Improve our website and program offerings
Send newsletters, updates, and communications (with your consent)
Analyse website traffic and user behavior
Maintain security and prevent fraudulent activity
Fulfill legal or regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
We may use cookies and similar technologies to:
Improve site performance
Analyze traffic and user interactions
Personalize website experience
Remember preferences (e.g., language settings)
You may disable cookies through your browser settings, but doing so may limit some site features.
We may share your information with:
Service providers (e.g., email marketing tools, analytics services)
Payment processors (for donations or transactions)
Regulatory bodies if legally required
Partners who help implement our programs (only if necessary)
All partners and service providers are expected to respect your privacy and safeguard your data.
We take appropriate technical and organisational measures to protect your personal data from:
Unauthorised access
Loss or misuse
Alteration or disclosure
However, no system is fully secure, and we cannot guarantee absolute data security.
We retain your information only for as long as necessary to:
Fulfill the purpose for which it was collected
Meet legal and reporting requirements
Support operational needs of Climate Ledger Africa
You may request deletion or correction at any time (see Section 9).
Our website is not intended for children under 16.
We do not knowingly collect personal information from children.
If you believe a child has provided personal data, please contact us and we will remove it promptly.
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
We encourage you to review the privacy policies of any external links you visit.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent for communications
Request a copy of your data
Object to certain types of data processing
To exercise any of these rights, contact us at:
info@climateledgerafrica.org or support@climateledgerafrica.org
+263717531886 or +263775276012
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy or how we handle your data, please contact:
Climate Ledger Africa
info@climateledgerafrica.org or support@climateledgerafrica.org
+263717531886 or +263775276012
